Returns/Exchanges:
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you an exchange. No refunds.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
If you’ve done all of this and you still have not received your exchange yet, please contact us at [email protected]
Sale items (if applicable)
unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] for further assistance.
Thank You,
JaneDeaux Collection LLC.